Meet Our CSR Team

Located at our Fulfillment Center location in Cleveland, Ohio, our Customer Service Representatives will be happy to assist you from 8 am to 6 pm (Eastern time), Monday through Friday. For additional information, or if you have any questions, please contact us.  
  Merrie – Customer Service Representative
Years at National Safety Apparel: 6 months
Years in customer service: over 15
Some of my favorites:
- Thing about National Safety Apparel: My CSR co-workers are the best! Together as a Team we accomplish many tasks! I am also a big fan of the Made In USA products.
- Spot in CLE: Metroparks. I enjoy taking nature walks, especially in the Fall with my Family! I also enjoy the Nature Centers.
- Things to do outside of work: Spending time with Family, CYO Volleyball with my granddaughter, cooking and being outdoors
  Jill - Customer Service Representative
Years at National Safety Apparel: 3+
Years in customer service: 29+
Some of my favorites:
- Thing about National Safety Apparel: Innovative products made in America, great co-workers!
- Spot in CLE: All the fantastic restaurants, shopping.
- Things to do outside of work: Cooking, baking, reading, spending time with friends and family
  Reginald - Customer Service Representative
Years at National Safety Apparel: 2
Years in customer service: 10+
Some of my favorites:
- Thing about National Safety Apparel: The People and The innovative products we have here to keep our customers safe
- Spot in CLE: Red The Steakhouse/PineCrest/West 25th
- Thing to do outside of work: BOWLING, PODCAST, MUSIC
  Bonnie - Customer Service Representative
Years at National Safety Apparel: 13+
Years in customer service: 22+
Some of my favorites:
- Thing about National Safety Apparel: Moving forward, change is good!
- Spot in CLE: Downtown - Go Cavs/Guardians/Browns!
- Thing to do outside of work: Visiting the beautiful Metroparks and spending time with family.
Shelly - Customer Service Representative
Years at National Safety Apparel: 3
Years in customer service: 23+
Some of my favorites:
- Thing about National Safety Apparel: The people.
- Spot in CLE: Progressive Field.
- Thing to do outside of work: Enjoy time with family.
Kelly - Order Entry Specialist
Years at National Safety Apparel: 3
Years in customer service: 22+
Some of my favorites:
- Thing about National Safety Apparel: I enjoy the work and the employees are super nice.
- Spot in CLE: Edgewater Park and the State Theater.
- Thing to do outside of work: I like to go on road trips because life is an adventure!
  Laurie – Inside Account Manager
Years at National Safety Apparel: 1 year
Years in Customer service: 15 years
Some of my favorites:
- Thing about National Safety Apparel: Our determination to keep people safe!
- Spot in CLE: Westside Market. Great historic site with wonderful food and culture!
- Things to do outside of work: Tennis!
Bryan – Inside Account Manager
Years at National Safety Apparel: less than a year
Years in customer service: 8+
Some of my favorites:
- Thing about National Safety Apparel: The diversity and great atmosphere, keeping true to their core values.
- Spot in CLE: First Energy stadium & The Flats
- Things to do outside of work: spend time with my family and watch F1 on Sundays!
  Annette - International Customer Service Manager
Years at National Safety Apparel: 29
Years in customer service: 35
Some of my favorites:
- Thing about National Safety Apparel: It's a stable, fourth-generation company.
- Spot in CLE: Cleveland Browns Stadium and Playhouse Square.
- Things to do outside of work: Watching our sports teams, going to plays, going
to the beach and reading.
Beth – Customer Service Manager
Years at National Safety Apparel: 6+
Years in customer service: 26+
Some of my favorites:
- Thing about National Safety Apparel: Knowing that we provide great products made in the USA while providing fair labor work.
- Spot in CLE: There are so many, but I love the Metro parks!
- Things to do outside of work: Camping, playing with my dogs, going to concerts, crafting, and spending time with my family.
Megan – Inside Account Manager
Years at National Safety Apparel: 2 years
Years in customer service: 16+
Some of my favorites:
- Thing about National Safety Apparel: Knowing we are making quality products in the USA and keeping our essential workers safe while on the job.
- Spot in CLE: I really enjoy Tremont are and hitting our local lakes for some kayaking!
- Things to do outside of work: I love to travel, kayak, go fishing, hang with my dogs, family and friends!

 

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