Meet Our CSR Team

Located at our Fulfillment Center location in Cleveland, Ohio, our Customer Service Representatives will be happy to assist you from 8 am to 6 pm (Eastern time), Monday through Friday. For additional information, or if you have any questions, please contact us.  
  Merrie – Customer Service Representative
Years at National Safety Apparel: 6 months
Years in customer service: over 15
Some of my favorites:
- Thing about National Safety Apparel: My CSR co-workers are the best! Together as a Team we accomplish many tasks! I am also a big fan of the Made In USA products.
- Spot in CLE: Metroparks. I enjoy taking nature walks, especially in the Fall with my Family! I also enjoy the Nature Centers.
- Things to do outside of work: Spending time with Family, CYO Volleyball with my granddaughter, cooking and being outdoors
  Jill - Customer Service Representative
Years at National Safety Apparel: 3+
Years in customer service: 29+
Some of my favorites:
- Thing about National Safety Apparel: Innovative products made in America, great co-workers!
- Spot in CLE: All the fantastic restaurants, shopping.
- Things to do outside of work: Cooking, baking, reading, spending time with friends and family
  Reginald - Customer Service Representative
Years at National Safety Apparel: 2
Years in customer service: 10+
Some of my favorites:
- Thing about National Safety Apparel: The People and The innovative products we have here to keep our customers safe
- Spot in CLE: Red The Steakhouse/PineCrest/West 25th
- Thing to do outside of work: BOWLING, PODCAST, MUSIC
  Ashley – Inside Account Manager
Years at National Safety Apparel: 9
Years in customer service: 17+
Some of my favorites:
- Thing about National Safety Apparel: Great family-owned company and atmosphere
- Spot in CLE: Ohio City and Tremont
- Things to do outside of work: Golfing, Shopping, spending time with family & friends
  Bonnie - Customer Service Representative
Years at National Safety Apparel: 13+
Years in customer service: 22+
Some of my favorites:
- Thing about National Safety Apparel: Moving forward, change is good!
- Spot in CLE: Downtown - Go Cavs/Guardians/Browns!
- Thing to do outside of work: Visiting the beautiful Metroparks and spending time with family.
Shelly - Customer Service Representative
Years at National Safety Apparel: 3
Years in customer service: 23+
Some of my favorites:
- Thing about National Safety Apparel: The people.
- Spot in CLE: Progressive Field.
- Thing to do outside of work: Enjoy time with family.
Kelly - Order Entry Specialist
Years at National Safety Apparel: 3
Years in customer service: 22+
Some of my favorites:
- Thing about National Safety Apparel: I enjoy the work and the employees are super nice.
- Spot in CLE: Edgewater Park and the State Theater.
- Thing to do outside of work: I like to go on road trips because life is an adventure!
Jocelyn – Customer Service Representative
Years at National Safety Apparel: 1
Years in customer service: 8
Some of my favorites:
- Thing about National Safety Apparel: Our ability to cater to the different wants & needs of any customer with our exceptional service.
- Spot in CLE: I fell in love with Downtown, Cle in 2016 when the Cavs won the championship
- Things to do outside of work: Support local coffee shops & artists.
  Laurie – Inside Account Manager
Years at National Safety Apparel: 1 year
Years in Customer service: 15 years
Some of my favorites:
- Thing about National Safety Apparel: Our determination to keep people safe!
- Spot in CLE: Westside Market. Great historic site with wonderful food and culture!
- Things to do outside of work: Tennis!
Bryan – Inside Account Manager
Years at National Safety Apparel: less than a year
Years in customer service: 8+
Some of my favorites:
- Thing about National Safety Apparel: The diversity and great atmosphere, keeping true to their core values.
- Spot in CLE: First Energy stadium & The Flats
- Things to do outside of work: spend time with my family and watch F1 on Sundays!
  Annette - International Customer Service Manager
Years at National Safety Apparel: 29
Years in customer service: 35
Some of my favorites:
- Thing about National Safety Apparel: It's a stable, fourth-generation company.
- Spot in CLE: Cleveland Browns Stadium and Playhouse Square.
- Things to do outside of work: Watching our sports teams, going to plays, going
to the beach and reading.
Beth – Customer Service Manager
Years at National Safety Apparel: 6+
Years in customer service: 26+
Some of my favorites:
- Thing about National Safety Apparel: Knowing that we provide great products made in the USA while providing fair labor work.
- Spot in CLE: There are so many, but I love the Metro parks!
- Things to do outside of work: Camping, playing with my dogs, going to concerts, crafting, and spending time with my family.
Megan – Inside Account Manager
Years at National Safety Apparel: 2 years
Years in customer service: 16+
Some of my favorites:
- Thing about National Safety Apparel: Knowing we are making quality products in the USA and keeping our essential workers safe while on the job.
- Spot in CLE: I really enjoy Tremont are and hitting our local lakes for some kayaking!
- Things to do outside of work: I love to travel, kayak, go fishing, hang with my dogs, family and friends!

 

We use cookies to improve your experience on our website. Visit our Privacy Policy to learn more. By continuing to use our site, you agree to our Privacy Policy and to our use of cookies.