Meet Our CSR Team

Located at our Fulfillment Center location in Cleveland, Ohio, our Customer Service Representatives will be happy to assist you from 8 am to 6 pm (Eastern time), Monday through Friday. For additional information, or if you have any questions, please contact us.  

	Merrie – Customer Service Representative Years at National Safety Apparel: 6 months Years in customer service: over 15 Some of my favorites: - Thing about National Safety Apparel: My CSR co-workers are the best! Together as a Team we accomplish many tasks! I am also a big fan of the Made In USA products. - Spot in CLE: Metroparks. I enjoy taking nature walks, especially in the Fall with my Family! I also enjoy the Nature Centers. - Things to do outside of work: Spending time with Family, CYO Volleyball with my granddaughter, cooking and being outdoors
	Jill - Customer Service Representative Years at National Safety Apparel: 3+ Years in customer service: 29+ Some of my favorites: - Thing about National Safety Apparel: Innovative products made in America, great co-workers! - Spot in CLE: All the fantastic restaurants, shopping. - Things to do outside of work: Cooking, baking, reading, spending time with friends and family
	Reginald - Customer Service Representative Years at National Safety Apparel: 2 Years in customer service: 10+ Some of my favorites: - Thing about National Safety Apparel: The People and The innovative products we have here to keep our customers safe - Spot in CLE: Red The Steakhouse/PineCrest/West 25th - Thing to do outside of work: BOWLING, PODCAST, MUSIC
	Bonnie - Customer Service Representative Years at National Safety Apparel: 13+ Years in customer service: 22+ Some of my favorites: - Thing about National Safety Apparel: Moving forward, change is good! - Spot in CLE: Downtown - Go Cavs/Guardians/Browns! - Thing to do outside of work: Visiting the beautiful Metroparks and spending time with family.
	Shelly - Customer Service Representative Years at National Safety Apparel: 3 Years in customer service: 23+ Some of my favorites: - Thing about National Safety Apparel: The people. - Spot in CLE: Progressive Field. - Thing to do outside of work: Enjoy time with family.
	Kelly - Order Entry Specialist Years at National Safety Apparel: 3 Years in customer service: 22+ Some of my favorites: - Thing about National Safety Apparel: I enjoy the work and the employees are super nice. - Spot in CLE: Edgewater Park and the State Theater. - Thing to do outside of work: I like to go on road trips because life is an adventure!
	Laurie – Inside Account Manager Years at National Safety Apparel: 1 year Years in Customer service: 15 years Some of my favorites: - Thing about National Safety Apparel: Our determination to keep people safe! - Spot in CLE: Westside Market. Great historic site with wonderful food and culture! - Things to do outside of work: Tennis!
	Bryan – Inside Account Manager Years at National Safety Apparel: less than a year Years in customer service: 8+ Some of my favorites: - Thing about National Safety Apparel: The diversity and great atmosphere, keeping true to their core values. - Spot in CLE: First Energy stadium & The Flats - Things to do outside of work: spend time with my family and watch F1 on Sundays!
	Annette - International Customer Service Manager Years at National Safety Apparel: 29 Years in customer service: 35 Some of my favorites: - Thing about National Safety Apparel: It's a stable, fourth-generation company. - Spot in CLE: Cleveland Browns Stadium and Playhouse Square. - Things to do outside of work: Watching our sports teams, going to plays, going to the beach and reading.
	Beth – Customer Service Manager Years at National Safety Apparel: 6+ Years in customer service: 26+ Some of my favorites: - Thing about National Safety Apparel: Knowing that we provide great products made in the USA while providing fair labor work. - Spot in CLE: There are so many, but I love the Metro parks! - Things to do outside of work: Camping, playing with my dogs, going to concerts, crafting, and spending time with my family.
	Megan – Inside Account Manager Years at National Safety Apparel: 2 years Years in customer service: 16+ Some of my favorites: - Thing about National Safety Apparel: Knowing we are making quality products in the USA and keeping our essential workers safe while on the job. - Spot in CLE: I really enjoy Tremont are and hitting our local lakes for some kayaking! - Things to do outside of work: I love to travel, kayak, go fishing, hang with my dogs, family and friends!