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Meet Our CSR Team

Located at our Fulfillment Center location in Cleveland, Ohio, our Customer Service Representatives will be happy to assist you from 8 am to 6 pm (Eastern time), Monday through Friday. For additional information, or if you have any questions, please contact us.

 

Annette K. - International Customer Service Manager
Years at National Safety Apparel: 27
Years in customer service: 31+
Some of my favorites:
Thing about National Safety Apparel: It's a stable, fourth generation company.
Spot in CLE: Cleveland Browns Stadium and Playhouse Square.
Thing to do outside of work: Watching our sports teams, going to plays, going 
to the beach and reading.

 


 

 

Jody B. - DRIFIRE® Military & Strategic Accounts Customer Service Manager
Years at National Safety Apparel: 4+
Years in customer service: 13+
Some of my favorites:
Thing about National Safety Apparel: The family atmosphere.
Spot in CLE: Edgewater Beach.
Thing to do outside of work: Spending time with my husband and two children.

 


  

Ashley - Claims & Strategic Accounts Manager
Years at National Safety Apparel: 7+
Years in customer service: 14+
Some of my favorites:
Thing about National Safety Apparel: The friendly & happy atmosphere and the core values of NSA.
Spot in CLE: Progressive Field and The Q.
Thing to do outside of work: Hanging out with my husband and three children.

 

 

 

Beth - Senior Customer Service Representative
Years at National Safety Apparel: 3+
Years in customer service: 23+
Some of my favorites:
Thing about National Safety Apparel: Knowing that we provide great products made in the USA while providing fair labor work.
Spot in CLE: So many! Top four places include Edgewater, West Side Market, whips ledges, and Progressive Field. 
-  Camping, seeing a baseball or football game, walking around downtown finding neat places to eat. Quilting, crafting, reading, and spending time with my family.

 

 

Annette H. - Customer Service Representative
Years at National Safety Apparel: 3+
Years in customer service: 26+
Some of my favorites:
Thing about National Safety Apparel: Made in America!
Spot in CLE: Can't narrow it down, I love my city!
Thing to do outside of work: Going to concerts and hanging out with my daughters.

 

 

 

Bonnie - Customer Service Representative
Years at National Safety Apparel: 10+
Years in customer service: 21+
Some of my favorites:
Thing about National Safety Apparel: Moving forward, change is good!
Spot in CLE: Downtown - Go Cavs/Tribe/Browns!
Thing to do outside of work: Visiting the beautiful Metroparks!

 

 

 

Jill - Customer Service Representative
Years at National Safety Apparel: 1
Years in customer service: 28+
Some of my favorites:
Thing about National Safety Apparel: Innovative products made in America. 
Spot in CLE: Westside Market, all great restaurants, and shopping.
Thing to do outside of work: Cooking, baking, and crafting.

 

 

 

 

Margaret - Customer Service Representative
Years at National Safety Apparel: 1
Years in customer service: 11
Some of my favorites:
Thing about National Safety Apparel: The people. 
Spot in CLE: Edgewater park. 
Thing to do outside of work: Spending time with my family. 

 

 

 

 

Kelly - Order Entry Specialist
Years at National Safety Apparel: 2
Years in customer service: 21+
Some of my favorites:
Thing about National Safety Apparel: I enjoy the work and the employees are super nice. 
Spot in CLE: Edgewater Park and the State Theater.
Thing to do outside of work: I like to go on road trips because life is an adventure!

 

 

 

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